Support

At DeFuniak OnLine, we realize that strong customer support is absolutely vital. We strive to offer a wide array of human phone support to all of our customers on topics ranging from technical problems to questions about billing and other available services like Web Page design and Hosting.

Internet Access
We recognize that setting up Computers and navigating the Internet can sometimes be tricky for even the most savvy users. Our well trained technical support staff have fielded just about every kind of support call imaginable and they are available, 7 days a week (email only), ready to assist our customers in a professional and friendly manner. You can also check out our OnLine Tech Help (link to Online Tech Help Page) for quick answers to your questions.

Billing
We are able to give our customers up-to-the-minute reporting on any information concerning their account status, billing options, charges and upgrade pricing.

Email Us at: techsupport@dfsi.net
Support hours are 9am-1am EST Monday to Friday.